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Random featured blog entry from Josh Patenski
 | Live Answering Services Are the Customer Service Side of MarketingPosted 08-29-2008 at 06:55 PM by Josh Patenski Many businesses have opted to go with an automated answering machine system to handle incoming calls from customers. This is far cheaper than keeping live operators on standby to handle incoming calls. And it has given rise to an entire industry around automated phone call systems that have become so common that they have become the stuff of stand-up comedy and editorial writers. There is really only one downside to switching your technical support to some form of automated . Customers hate...
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